Returns

What happens if I don’t like the products I ordered?

Any item can be refunded if it is returned within 30 days of purchase.  To be eligible for a return, your item must be unused and in the same condition that you received it.  It must also be in the original packaging.  We will be happy to provide you with a refund, exchange or store credit (postage not included).

Unfortunately, we do not offer a refund on unopened or used products.  

What about if the product arrives damaged or is not what I ordered?

In this case, we are happy to provide a refund, replacement, exchange, or store credit, including all postage costs.  Please make sure you email us within 7 days of receiving your order so that we can make the necessary arrangements.  Please email us at customersupport@bonkerbites.com.  Do not mail or ship any returns without customer support authorization.