What happens if I don’t like the products I ordered?
Any item can be refunded if it is returned within 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We will be happy to provide you with a refund, exchange or store credit (postage not included).
Unfortunately, we do not offer a refund on unopened or used products.
What about if the product arrives damaged or is not what I ordered?
In this case, we are happy to provide a refund, replacement, exchange, or store credit, including all postage costs. Please make sure you email us within 7 days of receiving your order so that we can make the necessary arrangements. Please email us at firstname.lastname@example.org. Do not mail or ship any returns without customer support authorization.